Loved by Doctors
Traditional method using a pager
I finish one call and there are 4 more paged calls to answer. .
Find a phone.
Call the ward.
Wait for the nurse.
Write it down.
Prioritise...
and my pager just went off again!
This is so much better than a pager; it protects both the patient and me.
The alert comes through and in a couple of seconds I can see the reason for the call, the ward and bed location, the patient’s details and vital observation information such as oxygen level, temperature and respiration rate, the EWS score.
The call at the top of the screen is the one that I do first - it's so simple.
Everything has been prioritised for me and it's not necessary for me to call the ward at all; but if I do, I now know who to speak to - instead of waiting by the phone while they find the correct nurse. Alternatively I can ask for more information by using iBleep's instant messaging service.
There's no need to page me twice, the ward nurse knows that I'm aware of the call.
When I'm ready to respond to the call, I tap the screen to tell the ward that I'm on the way. Similarly, I can tell the system when I'm bedside with the patient and this information is viewable by the rest of the team.
If I'm busy and I can't leave my patient, iBleep allows me to lock into a call and this stops me from being sent other high priority work that I have no possibility to attend to.
I can also see observation history for my patient during the last 72 hours and full call pathway detail extending back for many weeks - if necessary.
Team Working
I can see the rest of my team and if I'm heading up a team, I'm able to assign work to them based on the their experience, availability and geographical location.
This functionality allows all calls to be passed to one individual within the hospital - a Clinical Co-ordinator for example - who has a full overview of all of the work being generated and what the rest of the team are doing.
If a call remains unread for some reason, alerts are automatically generated - alerting other team members, giving them the opportunity to intervene if required.
A great feature of iBleep is the built-in email feature, to engage and interact with other members of the team - to ask for advice or assistance or even for some simple cover while I take a short coffee break.
Stunning features, so safe. I love it!
